Política de envio
Thank you for shopping with Naybooks. We are committed to delivering your orders quickly, securely, and reliably. This Shipping Policy explains how we process and deliver both digital and physical products.
Digital Products
Our digital products include eBooks and audiobooks.
Once your payment has been successfully confirmed, your purchase instructions along with access to your eBook or audiobook will be sent to the email address provided during checkout.
Most digital orders are delivered shortly after payment confirmation. However, delivery times may vary depending on payment verification or temporary technical issues.
If you do not receive your digital product within a reasonable time, please contact our support team at support@naybooks.com.
Physical Books
Naybooks proudly ships physical books to customers worldwide.
Order Processing
Orders are processed after payment confirmation and are typically prepared within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Delivery times vary depending on your destination and the shipping method selected at checkout.
Estimated delivery times are provided for reference only and are not guaranteed. Delays caused by customs, shipping carriers, weather conditions, or other unforeseen circumstances may occur.
Shipping Costs
Shipping costs are automatically calculated during checkout based on the destination, package weight, and selected shipping method.
Order Tracking
When tracking is available, you will receive a tracking number after your order has been shipped. Please allow some time for the tracking information to become available.
Customs Duties and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order.
Naybooks is not responsible for delays, lost shipments, or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and help find the best possible solution.
Contact Us
If you have any questions regarding shipping or your order, our support team is here to help.
Company: Naybooks
Email: support@naybooks.com